ya-tech is seeking a customer care support representative to join our team. The successful candidate will be responsible for answering calls, responding to customer inquiries, handling complaints, providing product and service information, processing orders, forms, and applications, and identifying and escalating priority issues. The candidate will also be responsible for coordinating with concerned departments in cases where customer queries need second step follow-up. Other tasks may be assigned by the line manager.


ya-tech.

Details.

Position:

Customer Care Support.

Sector:

Private.

Education:

Intermediate or equivalent..

Experience:

Any.

Job Type:

Full Time.

Vacancy Location:

Lahore, Pakistan.

Job Industry:

Call Center.

Salary:

Rs 30,000 - Rs 35,000 Pkr/month.

Published Date:

22 April 2023.

Last Expiry date:

13 May 2023.



Job Requirements:

  1. Excellent Urdu communication skills, both verbal and written.
  2. Ability to handle customer inquiries and complaints in a professional and timely manner.
  3. Strong interpersonal skills to build rapport with customers.
  4. Basic computer skills, including proficiency in Microsoft Office and internet usage.
  5. Ability to work independently and as part of a team.
  6. Willingness to work flexible hours, including weekends and holidays.
  7. Minimum education level: Intermediate or equivalent.

Jobs In Lahore I Customer Care Support Urdu


Benefits:

  • Opportunities for growth within the company.
  • State-of-the-art facility.
  • Professional work environment.
  • Health insurance and EOBI benefits.
  • Monthly company dinners.
  • Quarterly award ceremony.
  • Subsidized food.
  • 10 casual leaves, 10 sick leaves, and 7 annual leaves per year.
  • International trips annually.
If you meet the above requirements and are interested in this position, please apply with your updated resume.

How to Apply:


To apply for this vacancy you can click the link below.